Holiday delivery information
Order in time for Christmas Cheer
With Christmas Eve just around the corner, there’s still time to place an order from our collections to make sure something special finds its way under the tree. Place your order in our webshop by the dates below, and we’ll do our utmost to ensure timely delivery for the holidays:
All orders within the UK: December 12th*
Deliveries within Jersey: December 15th
*Handling time in custom clearance is not included.
These dates are estimated and may be affected by unforeseen circumstances. For larger or bulky items, we recommend ordering well in advance, as these items may have longer delivery times.
Extended Return Rights
At ferm LIVING, we believe Christmas should be a time of joy, not stress. To offer you more flexibility, we’re providing extended return rights on all products purchased through our webshop. Orders placed from November 1st can be returned until January 31st, 2025, allowing you to shop with peace of mind.
Warehouse and Office Closures
December 23rd to December 26th: our office and warehouse will be closed
December 30th to January 1st: our office and warehouse will be closed
Please note that due to high order volumes during this period, delivery times may be longer than usual. We will process and dispatch all orders as quickly as possible. We apologise for any inconvenience and thank you for your understanding.