If you need to report a problem with a product, you can do so here by using our product claim form. The product(s) must have been purchased in the official ferm LIVING webshop. If the product(s) was purchased at one of our retailers, please contact the point of purchase directly.

You will find our product claim form here.

Once the product claim form has been filled out and sent through, we will get back to you within three business days. Should you have any questions regarding the claim process, please contact us via our contact form.